Shipping policy

At Eco Electric Dirt Bikes, we aim to provide a seamless and reliable shipping experience. Below are the details of our shipping policies:

Processing Time

  • All orders are processed within 1-3 business days after receiving payment.
  • If there are any delays in the shipment, such as stock availability issues, you will be notified immediately via email.

Shipping Rates & Delivery Times

  • Domestic Shipping (Within the USA):
    • Standard Delivery: 7-10 business days
    • Shipping fees are calculated at checkout based on weight of the product.
  • International Shipping:
    • Available to select countries. Delivery times may vary depending on the destination and customs clearance processes.
    • Shipping fees are calculated at checkout based on weight of the product.
    • Please note that international customers are responsible for any customs duties, taxes, or import fees.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
  • You can track your package at any time using the tracking information provided.

Delivery Issues

  • If you encounter any issues with delivery, such as missing or damaged items, please contact us within 14 business days of receiving your order. We will work with you to resolve the issue promptly.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details. If your order is returned due to incorrect address, you may be charged additional shipping fees for resending.